Fee Free EFTPOS is available with the Live eftpos mobile device, integrated device and through eCommerce with Live eftpos. Fee Free EFTPOS is not available through the Live eftpos Virtual Terminal.

Fee Free EFTPOS covers the cost of your card transactions by adding an automated surcharge across all card types. For more information, visit www.liveeftpos.com.au/fee-free-eftpos.

To apply for Fee Free EFTPOS, simply visit the Fee Free EFTPOS application page. If you are experiencing issues with your application, contact Customer Support on 1800 861 321 or email support@liveeftpos.com.au.

With Fee Free EFTPOS, your business has the unique opportunity to earn 1 Qantas Point for every $25.00 transacted through your Live eftpos device.

For more information on earning Qantas Points with Live eftpos, visit www.liveeftpos.com.au/qantas-points.

For more information on Fee Free EFTPOS, visit www.liveeftpos.com.au/fee-free-eftpos.

There are no service fees with Fee Free EFTPOS. However, your business must transact a minimum of $5,000 per month across all devices to take advantage of avoiding fees.

There is no device rental cost with Fee Free EFTPOS. However, your business must transact a minimum of $5,000 per month to take advantage of avoiding fees.

Device rental applies for any business transacting less than $5,000 per month across all devices. Device rental will apply to all devices linked to your account and charged at $29.00 per mobile device and $34.00 per integrated device.

There are no establishment fees with Fee Free EFTPOS. For more information on Fee Free EFTPOS, visit www.liveeftpos.com.au/fee-free-eftpos.

An installation fee of $99 usually applies, however with Fee Free EFTPOS, the integrated device installation cost will be free for the first device. Additional integrated devices to be installed will incur a $70 installation fee per device.

With the Live eftpos mobile device, your business will be provided with signage clearly displaying the surcharge rate of up to 1.65% for your customers to see. Signage can be displayed near your Live eftpos device, on the countertop or wherever is best suited for your business.

A surcharge is an extra charge that customers pay on top of the price of your goods and services. A surcharge will usually apply when the customer chooses to pay with an EFTPOS card or credit card such as Visa or Mastercard with the surcharged amount intended to help you as the business owner cover the cost of processing the card payment (the cost of acceptance).

With Fee Free EFTPOS, an automatic surcharge rate of up to 1.65% is applied to all mobile device transactions across all accepted card types.

If you’re using eCommerce with Live eftpos, an automatic surcharge rate of up to 1.95% will be applied to all accepted card types.

For customised surcharging, you will need to speak to a Live eftpos Relationship Manager who can assist with a customised plan for your business.

With Fee Free EFTPOS, an automatic surcharge rate of up to 1.65% is applied to all transactions across all card types.

If you’re using eCommerce with Live eftpos, an automatic surcharge rate of up to 1.95% will be applied to all accepted card types.

For customised surcharging, you will need to speak to a Live eftpos Relationship Manager who can assist with a customised solution for your business.

Merchant service fees are charged as a cost of processing each transaction you make through your Live eftpos device. These fees can differ depending on the type of card the customer chooses to pay with.

Your business is permitted to surcharge, but a surcharge of a particular type of card may not surcharge above their average cost of acceptance for that card type.

Cost of Acceptance refers to the cost you incur to accept card payments through your Live eftpos device. Your COA is calculated for each card type over a specified period, either a month or year. The cost includes merchant service fees, device rental fees and any additional fees.

Fee Free EFTPOS enables surcharging across the following card types; Visa, Mastercard, American Express, UnionPay and JCB.

A surcharge rate of up to 1.65% is applied to payments across all card types via the Live eftpos mobile device.

A surcharge rate of up to 1.95% is applied to all payments across all card types via eCommerce with Live eftpos.

With the Live eftpos Mobile device, the surcharge rate is up to 1.65% across all card types.

For businesses using eCommerce with Live eftpos, a surcharge rate of up to 1.95% is applied to all card types.

Surcharges cannot be more than the amount that it costs to accept a particular type of card for a given transaction.

Unfortunately, there is no way to process the transaction if your customer does not want to pay the surcharge.

With Fee Free EFTPOS, you are able to avoid all transaction fees and monthly rental fees by surcharging your customers.

With the Live eftpos green and live eftpos black plan, you have the option to enable surcharging on your devices as well as waive surcharging for certain transactions.

If you require further assistance, speak to a Live eftpos Relationship Manager who can find the best solution for your business.